Why do we need Email Reminders for Patient Engagement?

No-shows can mean a waste of time, money, resources and effort for dental and orthodontist practices. That’s why it’s important to include automated email reminders to help keep your schedule full and your patients compliant with their treatment.

Patients have their lives, and sometimes small timely things make the biggest difference. For everything from a standard exam to a return visit, an email reminder minimizes no-shows and keeps the expectations of the patient high.

Rooster Grin’s Thread platform allows you to:

Let your clients schedule themselves Send automatic appointment confirmations and reminders

Message customization with the patient's name, service, and provider

Add reschedule and cancel links to help with communication

Combine reminders with your practice management system

Research has shown that using automated reminders can result in a 40% drop in no-shows. That means greater office efficiency, more predictable revenue and happier patients.

But this goes beyond automation — email reminders are an extension of your brand experience. A warm, consistent tone demonstrates that you care about patients and is a key tool for gaining lifelong loyalty. And reminders for your business are about more than just appointments — you could also use them for payment notifications and post-visit follow-ups, or to solicit reviews.

It matters to be top-of-mind with patients in today’s competitive environment. Help them — and your team — out by investing in smart email reminders.

 

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